Do Empowerment and Trust Improve Organizational Citizenship Behavior (OCB)?

DOI: https://doi.org/10.33650/al-tanzim.v8i2.8199

Authors (s)


(1) * Eka Suhardi   (Universitas Pakuan)  
        Indonesia
(2)  Lina Novita   (Universitas Pakuan)  
        Indonesia
(3)  Henny Suharyati   (Universitas Pakuan)  
        Indonesia
(4)  Herfina Herfina   (Universitas Pakuan)  
        Indonesia
(5)  Abdul Talib Bon   (University of Technology Malaysia)  
        Malaysia
(*) Corresponding Author

Abstract


This research aims to find ways to strengthen teacher OCB by analyzing the relationship between empowerment and trust. The research method uses quantitative methods with correlation analysis and SITOREM design. The research sample consisted of 104 permanent foundation teachers with instruments consisting of teacher OCB, empowerment, and trust. Data collection began with observations, interviews, and Discussion group forums to find factors influencing OCB, data analysis and processing using SEM-PLS. The research results show a positive and significant relationship between empowerment and trust in Teacher OCB with a correlation coefficient of ry12 = 0.775. The coefficient of determination value r2y12 = 0.601. The results of SITOREM's analysis of the empowerment variable show that there are indicators that must be a priority for improvement, namely competence (capabilities, professionalism). Meanwhile, other empowerment indicators are maintained and continue to be developed. Furthermore, for the trust variable, the indicators that must be improved are open communication between employees and leaders, and other trust variable indicators must be maintained and developed. It can be concluded that empowerment and trust can influence teacher OCB.

Keywords

OCB, Empowerment, Trust, SITOREM Analysis



Full Text: PDF



References


Al-Shami, S. A., Al Mamun, A., Rashid, N., & Cheong, C. B. (2023). Happiness at Workplace on Innovative Work Behaviour and Organisation Citizenship Behaviour Through Moderating Effect of Innovative Behaviour. Heliyon, 9(5), e15614. https://doi.org/10.1016/j.heliyon.2023.e15614

Amelia, R., Wayan, N., & Puspitadewi, S. (2023). Hubungan antara Kepuasan Kerja dengan Organizational Citizenship Behavior (OCB) pada Karyawan PT . X. Jurnal Penelitian Psikologi, 10(02), 2–8.

Anwar, A. (2021). Pengaruh Organizational Citizenship Behavior (OCB) terhadap Kepuasan Kerja dan Kinerja Karyawan. Juripol, 4(1), 35–46. https://doi.org/10.33395/juripol.v4i1.10963

Arafa, I., & Supriyanto, S. (2021). Strategi Guru dalam Pengelolaan Pembelajaran untuk Meningkatkan Prestasi Belajar Siswa. Inspirasi Manajemen Pendidikan, 9(4), 1–9.

Arifin, S., & Sanjani, M. A. F. (2024). Manajemen Pengembangan Kurikulum Berbasis Ahlussunnah wal Jama'ah dalam Best Practice Pendidikan Islam. Education: Journal of Education and Learning, 1(2), 28-44.

Azhari, A., Kamaruddin, K., Marzuki, M., & Dewi, R. (2021). Competence Matter for Graduate's Quality ? Teacher's. Jurnal Pendidikan Ekonomi & Bisnis, 9(2), 1–8. https://doi.org/10.21009/JPEB.009.1.1

Baharun, H., Hefniy, H., Silviani, S., Maarif, M. A., & Wibowo, A. (2021). Knowledge Sharing Management: Strategy for Improving the Quality of Human Resources. Al-Tanzim: Jurnal Manajemen Pendidikan Islam, 5(1), 129–139. https://doi.org/10.33650/al-tanzim.v5i1.1831

Bogler, R., & Somech, A. (2023). Organizational Citizenship Behavior (OCB) Above and Beyond: Teachers’ OCB During Covid-19. Teaching and Teacher Education, 130, 104183. https://doi.org/10.1016/j.tate.2023.104183

Chuanchen, C. (2023). Cultivating Cultural Synergy: Unifying Boarding Schools, Local Wisdom, and Authentic Islamic Values for the Enhancement of Islamic Identity. Managere: Indonesian Journal of Educational Management, 5(2), 187-197. https://doi.org/10.52627/managere.v5i2.339

Darmawan, A., & Maisaroh, M. (2022). Pengaruh Kepemimpinan Transformasional dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior pada Islamic Boarding School Tingkat SMA di Yogyakarta. Jurnal Aplikasi Bisnis, 17(2), 93–113. https://doi.org/10.20885/jabis.vol17.iss2.art6

Demir, K. (2015). Teachers’ Organizational Citizenship Behaviors and Organizational Identification in Public and Private Preschools. Procedia - Social and Behavioral Sciences, 174, 1176–1182. https://doi.org/10.1016/j.sbspro.2015.01.734

Dhali, K., Al Masud, A., Lipy, N. S., & Chaity, N. S. (2023). The Effects of Abusive Supervision On The Behaviors Of Employees In An Organization. Open, 8(1), 100695. https://doi.org/10.1016/j.ssaho.2023.100695

Diana, S. (2023). Nurturing Excellence: Leveraging Service Quality for Competitive Advantage in Islamic Boarding Schools. Journal of Educational Management Research, 2(1), 13-28. https://doi.org/10.61987/jemr.v2i1.280

Firdaus, D. R., Khairunnisa, K., Zohriah, A., & Fauzi, A. (2023). Analisis Model Kepemimpinan Kharismatik dan Visioner di Pondok Pesantren. Journal on Education, 5(4), 15038–15049. https://doi.org/10.31004/joe.v5i4.2588

Haider, S. A., Akbar, A., Tehseen, S., Poulova, P., & Jaleel, F. (2022). The Impact of Responsible Leadership on Knowledge Sharing Behavior through the Mediating Role of Person–Organization Fit and Moderating Role of Higher Educational Institute Culture. Journal of Innovation and Knowledge, 7(4). https://doi.org/10.1016/j.jik.2022.100265

Hardhienata, S. (2019). The Development of Scientific Identification Theory to Conduct Operation Research in Education Management. Journal of Physics: Conference Series, 755(1). https://doi.org/10.1088/1742-6596/755/1/011001

Heidari, S., Parizad, N., Goli, R., Mam-Qaderi, M., & Hassanpour, A. (2022). Job Satisfaction and its Relationship with Burnout among Nurses Working in Covid-19 wards: A Descriptive Correlational Study. Annals of Medicine and Surgery,82(July), 104591. https://doi.org/10.1016/j.amsu.2022.104591

Hermanto, Y. B., Srimulyani, V. A., & Pitoyo, D. J. (2024). The Mediating Role of Quality of Work Life and Organizational Commitment in the Link Between Transformational Leadership and Organizational Citizenship Behavior. Heliyon, 10(6), e27664. https://doi.org/10.1016/j.heliyon.2024.e27664

Hoai, T. T., & Nguyen, N. P. (2022). The Impact of Internal Control Systems on the Intensity of Innovation and Organizational Performance of Public Sector Organizations in Vietnam: The Moderating Role of Transformational Leadership. Heliyon, 8(2). https://doi.org/10.1016/j.heliyon.2022.e08954

Hsieh, C. C., Li, H. C., Liang, J. K., & Chiu, Y. C. (2024). Empowering Teachers Through Principals’ Emotional Intelligence: Unlocking the Potential of Organizational Citizenship Behavior in Taiwan’s Elementary Schools. Acta Psychologica, 243(48), 104142. https://doi.org/10.1016/j.actpsy.2024.104142

Hsieh, C., & Chiu, Y. (2024). Acta Psychologica Empowering Teachers Through Principals’ Emotional Intelligence : Unlocking The Potential of Organizational Citizenship Behavior in Taiwan's Elementary Schools. Acta Psychologica, 243(48), 104142. https://doi.org/10.1016/j.actpsy.2024.104142

Idris, AS, N., Soetjipto, B. E., & Supriyanto, A. S. (2021). Predicting Factors of Organizational Citizenship Behavior in Indonesian Nurses. Heliyon, 7(12), e08652. https://doi.org/10.1016/j.heliyon.2021.e08652

Kaur, N., & Kang, L. S. (2021). Person-Organisation Fit, Person-Job Fit and Organisational Citizenship Behaviour: An Examination of the Mediating Role of Job Satisfaction. IIMB Management Review, 33(4), 347–359. https://doi.org/10.1016/j.iimb.2021.12.003

Kloutsiniotis, P. V., & Mihail, D. M. (2021). The Effects of High Performance Work Systems in Employees’ Service-Oriented OCB. International Journal of Hospitality Management, 90, 102610. https://doi.org/10.1016/j.ijhm.2020.102610

Mai, N. K., Do, T. T., & Phan, N. A. (2022). The Impact of Leadership Traits and Organizational Learning on Business Innovation. Journal of Innovation and Knowledge, 7(3). https://doi.org/10.1016/j.jik.2022.100204

Mardhiyah, R., Aldriani, S., Chitta, F., & Zulfikar, M. (2021). Pentingnya Keterampilan Belajar di Abad 21 sebagai Tuntutan dalam Pengembangan Sumber Daya Manusia. Lectura: Jurnal Pendidikan, 12(1), 29–40. https://doi.org/DOI: https://doi.org/10.31849/lectura.v12i1.5813

Mardiani, N., Sumantri, P., & Wicaksana, I. (2023). The Influence of Discipline and Organizational Commitment on the Performance of Employees of Presiden Cikarang. High. 12(02), 1883–1888.

Marginingsih, R. (2016). Kepemimpinan Karismatik Sebagai Employer Branding. Jurnal Bisnis Darmajaya, 2(2), 32–51.

Norman, E., & Paramansyah, A. (2024). The Influence of Inspiring Leadership and Religiosity on Teacher Performance. Al-Tanzim: Jurnal Manajemen Pendidikan Islam, 8(2), 438-450.

Novita, L., Sukmanasa, E., & Suhardi, E. (2023). Optimizing and Strengthening the Productivity of Lecturer’s Scientific Work. International Journal of Evaluation and Research in Education (IJERE, 12(3)), 1336–1345. https://doi.org/10.11591/ijere.v12i3.25101

Nur, S., & Mardiah, M. (2020). Pentingnya Profesionalisme Guru dalam Pendidikan. Al-Liqo: Jurnal Pendidikan Islam, 5(02), 215–228. https://doi.org/10.46963/alliqo.v5i02.245

Popescu, R. N., Fistung, D. F., Popescu, T., & Popescu, A. M. (2018). Is the Organizational Citizenship Behavior (OCB) a predictor for the Cultural Intelligence (CQ)?. Procedia - Social and Behavioral Sciences, 238, 638–646. https://doi.org/10.1016/j.sbspro.2018.04.045

Qalati, S. A., Zafar, Z., Fan, M., Sánchez Limón, M. L., & Khaskheli, M. B. (2022). Employee Performance Under Transformational Leadership and Organizational Citizenship Behavior: A Mediated Model. Heliyon, 8(11). https://doi.org/10.1016/j.heliyon.2022.e11374

Rahman, M. H. A., & Karim, D. N. (2022). Organizational Justice and Organizational Citizenship Behavior: The Mediating Role of Work Engagement. Heliyon, 8(5), e09450. https://doi.org/10.1016/j.heliyon.2022.e09450

Rozi, F., & Imamah, N. N. (2022). Anger Management in Improving Teacher Performance in School. Al-Tanzim: Jurnal Manajemen Pendidikan Islam, 6(1), 243–253. https://doi.org/10.33650/al-tanzim.v6i1.3299

Rusdi, N., Suhermanto, S., & Ali, W. (2022). Internalisasi Nilai-Nilai Pendidikan Agama di Sekolah: Perspektif Manajemen Pendidikan Islam. Journal of Educational Management Research, 1(2), 82-94.

Stephan, U., Strauss, K., Gorgievski, M. J., & Wach, D. (2024). How Entrepreneurs Influence Their Employees’ Job Satisfaction: The Double-Edged Sword of Proactive Personality. Journal of Business Research, 174, 114492. https://doi.org/10.1016/j.jbusres.2023.114492

Wang, M., Armstrong, S. J., Li, Y., Li, W., Hu, X., & Zhong, X. (2023). The Influence of Leader-Follower Cognitive Style Congruence on Organizational Citizenship Behaviors and the Mediating Role of Trust. Acta Psychologica, 238, 103964. https://doi.org/10.1016/j.actpsy.2023.103964

Wijaya, M. H., & Khoir, A. (2022). Fostering Public Trust: The Transformative Leadership of School Principals. Indonesian Journal of Education and Social Studies, 1(1), 51-62.

Zacharias, T. (2021). Charismatic Leadership and Work Motivation on Performance Through Job Satisfaction of Regional Secretariat Employees in Buru Selatan Regency. Jurnal Ilmiah Mandala Education, 7(4), 45–52. https://doi.org/10.36312/jime.v7i4.2367


Article View

Abstract views : 29 times | PDF files viewed : 3 times

Dimensions, PlumX, and Google Scholar Metrics

10.33650/al-tanzim.v8i2.8199


Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Eka Suhardi, Lina Novita, Henny Suharyati, Herfina, Abdul Talib Bon

Creative Commons License
 
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Al-Tanzim : Jurnal Manajemen Pendidikan Islam
Published by Postgraduate of Nurul Jadid University, Probolinggo, East Java, Indonesia.