Leadership and Conflict Management: Strategies for Managing Conflict in Higher Education Institutions

DOI: https://doi.org/10.33650/al-tanzim.v8i3.9211

Authors (s)


(1) * Haya Haya   (Sekolah Tinggi Islam Blambangan Banyuwangi)  
        Indonesia
(*) Corresponding Author

Abstract


This study analyzes conflict management strategies through adaptive leadership models to improve educational institutional performance. This study uses a qualitative case study approach. Data collection was carried out through interviews, observations, and documentation. Data analysis used a thematic analysis approach, coding and identifying main themes related to leadership strategies and conflict management. The study results indicate that transparent and open leadership, developing clear conflict policies, creating a collaborative culture, and utilizing a proactive approach are the main strategies that can reduce the frequency and impact of conflict. These findings emphasize the importance of adapting leadership strategies based on local contexts and organizational culture to improve the effectiveness of conflict management. The implications of this study include providing new insights for leaders of higher education institutions to develop more relevant and contextual conflict management policies and practices. This study also suggests the need for further research to expand the scope of research by considering variations in gender, age, and wider survey methods to obtain a more comprehensive picture. Thus, the results of this study can contribute to developing more effective conflict management policies in higher education environments.

Keywords

Conflict Management, Adaptive Leadership, Performance, Collaborative Culture



Full Text: PDF PDF



References


Amyrullah, B. (2024). Analisis penyebab pelanggaran lalu lintas oleh pengendara kendaraan bermotor. Kultura: Jurnal Ilmu Hukum, Sosial, Dan Humaniora, 2(2), 81–103. https://doi.org/10.36915/jish.v2i2.332

Arifin, S., Zaini, A. W., & Sanjani, M. A. F. (2024). Manajemen Pengembangan Kurikulum Berbasis Ahlussunnah wal Jama’ah dalam Best Practice Pendidikan Islam. Educazione : Journal of Education and Learning, 01(02), 28–44.

Aririguzoh, S. (2022). Communication Competencies, Culture and SDGS: Effective Processes to Cross-Cultural Communication. Humanities and Social Sciences Communications, 9(1), 1-11. https://doi.org/10.1057/s41599-022-01109-4

Ballesteros-Rodríguez, J. L., Díaz-Díaz, N. L., Aguiar-Díaz, I., & De Saá-Pérez, P. (2023). Leadership, Conflict, and Knowledge Sharing in The Public University. In Global Encyclopedia of Public Administration, Public Policy, and Governance (pp. 7491-7494). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-030-66252-3_3887.

Beaudart, C., Hiligsmann, M., Li, N., Lewiecki, E. M., & Silverman, S. (2022). Effective Communication Regarding Risk of Fracture for Individuals at Risk of Fragility Fracture: A Scoping Review. Osteoporosis International, 1-14.

Darma, H., & Faqrurrowzi, L. (2023). Manajemen Konflik dalam Dunia Pendidikan Perguruan Tingggi. Jurnal Serunai Administrasi Pendidikan, 12(2).

Febrianti, Q. (2019). Evektifitas Pelatihan Tenis Meja Pada Siswa Kelas VII dan IX SMP Islam Muqorrobin Singosari. Pambudi.

Filiandi, V., Yulpiani, D., Chairiyah, M. A., Siallagan, L., Togatorop, R. F., & Simatupang, Y. E. (2024). Analysis of Language Politeness of Medan State University Physics Students. Jurnal Ilmiah Pendidikan Holistik (JIPH), 3(2), 69–80.

Guo, X., & Stapa, M. B. (2023). Misunderstanding in Intercultural Electronic Written Communication in Chinese Business Field. Multimodal Communication, 12(2), 153-166. https://doi.org/10.1515/mc-2022-0026

Hasanah, R., Munawwaroh, I., Qushwa, F. G., & Agus R, A. H. (2024). Pengembangan Career Adaptability Melalui Inovasi Sumber Daya Manusia. Edukasia: Jurnal Pendidikan Dan Pembelajaran, 5(1), 169–178. https://doi.org/10.62775/edukasia.v5i1.734

Hasibuan, N. S., & Arifin, T. (2024). Harmonisasi Pasal 1320 KUHPerdata Prinsip Perjanjian Bagi Hasil Perspektif Hadits Ibnu Majah dari Shuhaib. Gudang Jurnal Multidisiplin Ilmu, 2(6), 346–352.

Hidayat, R., Hayadi, B. H., & Yusuf, F. A. (2024). Pemanfaatan Teknologi sebagai Leverage Point dalam Rencana Implementasi Perubahan Organisasi. YUME: Journal of Management, 7(2), 421–432.

Hoang, K. K. (2022). Theorizing from the Margins: A tribute to Lewis and Rose Laub Coser. Sociological Theory, 40(3), 203-223. https://doi.org/10.1177/07352751221106199

Hussein, B., Ibrahim, M. S., & Ismael, F. (2022). The Influence of Perceived Leadership Styles on Employee Commitment: The Mediating Role of Conflict Management. International Journal of Humanities and Education Development (IJHED), 4(1), 43-60. https://doi.org/10.22161/jhed.4.1.6

Karim, D. N., Majid, A. H. A., Omar, K., & Aburumman, O. J. (2021). The mediating effect of interpersonal distrust on the relationship between perceived organizational politics and workplace ostracism in higher education institutions. Heliyon, 7(6). https://doi.org/10.1016/j.heliyon.2021.e07280

Kusnadi, K., & Wulandari, N. A. T. (2024). Pendidikan Damai: Memperkuat Pemahaman Hak Asasi Manusia Dan Keadilan Sosial. Jurnal Basicedu, 8(1), 539–551. https://doi.org/10.31004/basicedu.v8i1.7126

Lahagu, E., Lahagu, P., Hulu, F., & Waruwu, E. (2024). Analisis pengaruh faktor lingkungan terhadap perilaku organisasi pada Badan Pengelola Keuangan dan Pendapatan Daerah Kabupaten Nias. Tuhenori: Jurnal Ilmiah Multidisiplin, 2(2), 86–99. https://doi.org/10.62138/tuhenori.v2i2.57

Leary, E. S. O., Shapiro, C., Toma, S., Sayson, H. W., Levis-fitzgerald, M., Johnson, T., & Sork, V. L. (2020). Creating inclusive classrooms by engaging STEM faculty in culturally responsive teaching workshops. 7. https://doi.org/10.1186/s40594-020-00230-7

Mahapatra, R. R., & Jain, A. K. (2023). Situational Leadership Theory: An Extension and a Test of Global Organizational Prescriptions. In Globalization, Human Rights and Populism: Reimagining People, Power and Places (pp. 623-640). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-031-17203-8_30

Ma’ruuffah, M., Wulandari, F. C., & Jannah, K. M. (2024). Literatur Review:" Teori Manajemen Konflik Dalam Konteks Beragam: Studi Multi-Kasus Tentang Strategi, Gaya Komunikasi, Dan Dampaknya Pada Kinerja Dan Pendidikan”. Jurnal Riset Manajemen Dan Ekonomi (JRIME), 2(1), 318–328. https://doi.org/10.54066/jrime-itb.v2i1.1154

Muktamar, A., & Pinto, J. (2023). Pengaruh Kepemimpinan Transformasional dalam Meningkatkan Kinerja Organisasi Pendidikan. Journal of International Multidisciplinary Research, 1(2).

Mulyana, A., Ridaryanthi, M., Faridah, S., Umarella, F. H., & Endri, E. (2022). Socio-Emotional Leadership Style as Implementation of Situational Leadership Communication in The Face of Radical Change. Management, 11(3), 150-161. https://doi.org/10.36941/ajis-2022-0074

Orsini, A. (2024). Marxism and Conflict Theory. In Sociological Theory: From Comte to Postcolonialism (pp. 361-434). Cham: Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-52539-1_10

Priadi, A., Wicaksono, W., Yusuf, R., Rijal, S., & Suroso, A. (2023). Manajemen Konflik di Tempat Kerja Pada Solusi Konstruktif untuk Tim yang Harmonis. Journal of International Multidisciplinary Research, 1(2), 745–763.

Putra, D. A., & Rulloh, A. (2023). Model Kepemimpinan Strategis Dalam Menghadapi Radikalisme Dan Terorisme. MARAS: Jurnal Penelitian Multidisiplin, 1(3), 508–519. https://doi.org/10.60126/maras.v1i3.90

Qushwa, F. G. (2024). Optimizing Human Potential: Integrating Human Resource Management Based On Spiritual Behavior. Proceeding Of International Conference On Education, Society And Humanity, 2(1), 1305–1317.

Ramadhani, N. P., & Deka, C. F. (2023). Dampak Budaya Organisasi Terhadap Keterlibatan Karyawan Dalam Pengambilan Keputusan Team Work. NUSANTARA: Jurnal Ilmu Pengetahuan Sosial, 10(11), 5151–5160.

Santra, S., & Alat, P. (2022). Adaptive Leadership of Doctors during Covid-19. Leadership in health services, 35(2), 246-266. https://doi.org/10.1108/LHS-08-2021-0073

Simha, A. (2022). Contingency and Situational Leadership. In Leadership Insights for Wizards and Witches (pp. 33-39). Emerald Publishing Limited. https://doi.org/10.1108/978-1-80117-542-520221005

Sterling, S. (2021). Concern, conception, and consequence: Re-thinking the paradigm of higher education in dangerous times. Frontiers in Sustainability, 2, 743806. https://doi.org/10.3389/frsus.2021.743806

Suboticki, I., & Lagesen, V. A. (2022). Uncertain, Collective and Heroic Leadership Approaches to Gender Balance Change among Local Leaders in Academia. Journal of Higher Education Policy and Management, 44(4), 347-362. https://doi.org/10.1080/1360080X.2021.2008288

Syayuti, M. (2021). Penyelesaian Sengketa Konstruksi Melalui Dewan Sengketa Dalam Perspektif Kepastian Hukum di Indonesia. Universitas Jambi.

Usanto, U., Sucahyo, N., Warta, W., Khie, S., & Fitriyani, I. F. (2023). Transformasi Kepemimpinan Yang Bersifat Profetik Dan Pemberdayaan Masyarakat Di Era Society 5.0 Yang Berkelanjutan. Community Development Journal: Jurnal Pengabdian Masyarakat, 4(2), 5287–5301.

Vinokur, E., Yomtovian, A., Marom, M. S., Itzchakov, G., & Baron, L. (2024). Social-Based Learning and Leadership in School: Conflict Management Training for Holistic, Relational Conflict Resolution. Frontiers in Social Psychology, 2, 1412968. https://doi.org/10.3389/frsps.2024.1412968

Wahyudi, M., Purnama, R. A., Atrinawati, L. H., & Gunawan, D. (2024). Mengeksplorasi Dampak Teknologi Pembelajaran Aktif di Institusi Pendidikan Kejuruan Menengah. Jurnal Mentari: Manajemen, Pendidikan Dan Teknologi Informasi, 2(2), 142–153. https://doi.org/10.33050/mentari.v2i2.458

Widiasari, F., & Zahro, F. (2024). Resolusi Manajemen Konflik Dalam Meningkatkan Hubungan Guru-Siswa di Sekolah. Jurnal Educatio FKIP UNMA, 10(3).

Yanto, A., Yanto, M., & Kholilah Harahap, E. (2024). Strategi Kepala Madrasah Aliyah Negeri (MAN) Rejang Lebong Dalam Meningkatkan Jumlah Siswa Di Era Globalisasi Pendidikan. Institut Agama Islam Negeri Curup.

Yusuf, M., & Sodik, M. (2023). Penggunaan Teknologi Internet of Things (IoT) dalam Pengelolaan Fasilitas dan Infrastruktur Lembaga Pendidikan Islam. PROPHETIK: Jurnal Kajian Keislaman, 1(2), 65–82. https://doi.org/10.62719/diksi.v2i2.41

Xu, N., Ghahremani, H., Lemoine, G. J., & Tesluk, P. E. (2022). Emergence of Shared Leadership Networks in Teams: An Adaptive Process Perspective. The Leadership Quarterly, 33(6), 101588. https://doi.org/10.1016/j.leaqua.2021.101588

Zainab, B., Akbar, W., & Siddiqui, F. (2022). Impact of Transformational Leadership and Transparent Communication on Employee Openness to Change: Mediating Role of Employee Organization Trust and Moderated Role of Change-Related Self-Efficacy. Leadership & Organization Development Journal, 43(1), 1-13. https://doi.org/10.1108/LODJ-08-2020-0355


Dimensions, PlumX, and Google Scholar Metrics

10.33650/al-tanzim.v8i3.9211


Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Haya Haya

Creative Commons License
 
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Al-Tanzim : Jurnal Manajemen Pendidikan Islam
Published by Lembaga Penerbitan, Penelitian, dan Pengabdian kepada Masyarakat (LP3M) of Nurul Jadid University, Paiton, Probolinggo, East Java, Indonesia.