Goal-Directed Design in User Interface Design: A Case Study of the Tax Corner Polije Website

DOI: https://doi.org/10.33650/jeecom.v8i1.14103
Authors

(1) * Dia Bitari Mei Yuana   (Politeknik Negeri Jember)  
        Indonesia
(2)  Oryza Ardhiarisca   (Politeknik Negeri Jember)
(3)  Rahma Rina Wijanti   ()
(4)  Avisenna Harkat   ()
(5)  Sugeng Hartanto   ()
(6)  Dessy Putri Andini   ()
(*) Corresponding Author

Abstract


Tax procedures are often considered difficult, demanding much documentation and a robust comprehension of continually evolving legislation. This situation makes it difficult for taxpayers on campus and in the neighborhood to calculate taxes, obtain information, and independently report their tax responsibilities. But in addition to focusing on technology, tax websites must also be able to assist users in reaching their objectives. GoalDirected Design (GDD) places a strong emphasis on having a thorough grasp of user goals so that the solutions developed not only complete administrative chores but also comprehend the wants, goals, and behaviors of the users. GDD helps create designs that focus on what users really want by analyzing different situations, planning how users will interact, creating user profiles, and gathering user data. We tested the interface using the System Usability Scale (SUS) and received a score of 90.38%, indicating an exceptional level of usability.

Keywords

Goal-Directed Design; Technology; Website; Tax; System Usability Scale



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Copyright (c) 2026 dia bitari mei yuana, Oryza Ardhiarisca, Rahma Rina Wijanti, Avisenna Harkat, Sugeng Hartanto, Dessy Putri Andini

 
This work is licensed under a Creative Commons Attribution License (CC BY-SA 4.0)

Journal of Electrical Engineering and Computer (JEECOM)
Published by LP3M Nurul Jadid University, Indonesia, Probolinggo, East Java, Indonesia.