SISTEM PENJAMINAN MUTU INTERNAL DAN EKSTERNAL PADA LEMBAGA PENDIDIKAN TINGGI

DOI: https://doi.org/10.33650/al-tanzim.v4i2.1148

Authors (s)


(1) * Muhammad Fadhli   (Institut Agama Islam Negeri Lhokseumawe)  
        Indonesia
(*) Corresponding Author

Abstract


This study aims to portray internal and external quality assurance at higher education institutions, and the purpose of implementing quality assurance at educational institutions. In obtaining the data, this study used a library based qualitative approach by collecting data from books, journals, and articles. Based on the content analysis of the data, this study found that internal quality assurance includes: 1) policies and procedures for quality assurance; 2) approval, monitoring and periodic review of programs and awards; 3) student assessment; 4) quality assurance of teaching staff / lecturers; 5) resources student learning and support; 6) information systems; 7) public information. The external quality assurance includes: 1) use of procedures; 2) process development; 3) criteria for decisions; 4) processes in accordance with objectives; 5) reporting; 6) follow-up procedures; 7) periodic implementation reviews; and 8) system-wide analysis. The five objectives for quality assurance in educational institutions are improvement, innovation, communication, motivation, and control.

Keywords

internal quality assurance, external quality assurance, higher education institutions



Full Text: PDF



References


Al-Alawi, Y., Al-Kaabi, D., Rashdan, S., & Al-Khaleefa, L. (2009). Quality Assurance and Continuous Improvement: A Case Study of The University of Bahrain. Quality in Higher Education, 15(1), 61–69. https://doi.org/10.1080/13538320902731575

Bernhard, A. (2012). Quality Assurance in an International Higher Education Area. Wiesbaden: VS Verlag für.

Cheung, J. C. M. (2015). Professionalism, Profession and Quality Assurance Practitioners in External Quality Assurance Agencies in Higher Education. Quality in Higher Education, 21(2), 151–170. https://doi.org/10.1080/13538322.2015.1051795

Cheung, P. P. T., & Tsui, C. B. S. (2010). Quality Assurance for All. Quality in Higher Education, 16(2), 169–171. https://doi.org/10.1080/13538322.2010.485723

Corengia, Á., Del Bello, J. C., Pita Carranza, M., & Adrogué, C. (2014). Quality Assurance Systems of Higher Education - The Case of European Institutions: Origin, Evolution and Trends. Revista Gestão Universitária Na América Latina - GUAL, 7(3), 61–76.

David L. Goetsch dan Stanley Davis. (2014). Quality Management: Introduction to Total Quality Management for Production (Pearson Ne). Edinburgh: Pearson.

Dill, D. (2010). Quality Assurance in Higher Education - Practices and Issues. International Encyclopedia of Education, 377–383. https://doi.org/10.1016/B978-0-08-044894-7.00833-2

ENQA (ed.). (2009). tandards and Guidelines for Quality Assurance in the European Higher Education Area (3rd Ed). Helsinki: European Association for Quality Assurance in Higher Education.

Haapakorpi, A. (2011). Quality Assurance Processes in Finnish Universities: Direct and Indirect Outcomes and Organisational Conditions. Quality in Higher Education, 17(1), 69–81. https://doi.org/10.1080/13538322.2011.554311

Hildesheim, C., & Sonntag, K. (2020). The Quality Culture Inventory: a Comprehensive Approach Towards Measuring Quality Culture in Higher Education. Studies in Higher Education, 45(4), 892–908. https://doi.org/10.1080/03075079.2019.1672639

Masrukhin. (2015). Metode Penelitian Kualitatif. Kudus: Media Ilmu Press.

Matei, L., & Iwinska, J. (2016). Quality Assurance in Higher Education: a Practical Handbook. Budapest: Central European University.

Oakland, J. S. (2014). Total Quality Management and Operational Excellence:Text with cases (4th ed.). New York: Routledge.

Riset, K., & Pendidikan Tinggi, D. (2016). Peraturan Menteri Riset, Teknologi, dan Pendidikan Tinggi Republik Indonesia Nomor 62 Tahun 2016 tentang Sistem Penjaminan Mutu Pendidikan Tinggi.

Rosa, M. J. (2014). The Academic Constituency. In M. J. Rosa & A. Amaral (Eds.), Quality Assurance in Higher Education: Contemporary Debates (pp. 181–206). Basingstoke: Palgrave Macmillan.

Scharager Goldenberg, J. (2018). Quality in Higher Education: The View of Quality Assurance Managers in Chile. Quality in Higher Education, 24(2), 102–116. https://doi.org/10.1080/13538322.2018.1488395

Seyfried, M., & Pohlenz, P. (2018). Assessing Quality Assurance in Higher Education: Quality Managers’ Perceptions of Effectiveness. European Journal of Higher Education, 8(3), 258–271. https://doi.org/10.1080/21568235.2018.1474777

Xiao, H., & Zhang, X. (2017). Assuring Quality in Transnational Higher Education: A Case Study of Sino-Foreign Cooperation University in China. In D. E. Neubauer & C. Gomes (Eds.), Quality Assurance in Asia-Pacifi c Universities: Implementing Massifi cation in Higher Education (pp. 55–70). Cham: Palgrave Macmillan.


Article View

Abstract views : 1165 times | PDF files viewed : 13931 times

Dimensions, PlumX, and Google Scholar Metrics

10.33650/al-tanzim.v4i2.1148


Refbacks

  • There are currently no refbacks.


Copyright (c) 2020 Muhammad Fadhli

Creative Commons License
 
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Al-Tanzim : Jurnal Manajemen Pendidikan Islam
Published by Postgraduate of Nurul Jadid University, Probolinggo, East Java, Indonesia.