Knowledge Management Strategies to Improve Institutional Performance in Higher Education: A Study of Accredited Private Universities

DOI: https://doi.org/10.33650/al-tanzim.v10i1.12398

Authors (s)


(1) * Suarni Norawati   (Sekolah Tinggi Ilmu Ekonomi Bangkinang)  
        Indonesia
(2)  Akmal Andri Yantama   (Universitas Islam Negeri Sultan Syarif Kasim Riau)  
        Indonesia
(3)  Chandra Kusuma   (Sekolah Tinggi Manajemen Informatika dan Komputer Dharmapala Riau)  
        Indonesia
(4)  Siti Syahsudarmi   (Universitas Islam Riau)  
        Indonesia
(*) Corresponding Author

Abstract


This study aims to analyze the influence of knowledge sharing and knowledge transfer on the effectiveness of policymaking, with organizational learning as a mediating variable, among leaders of private universities accredited at least “Very Good”. The study used a quantitative, explanatory survey design. Data were collected through a structured questionnaire with a five-point Likert scale from 93 structural officials of private universities and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. The results showed that knowledge sharing had a positive and significant effect on policymaking effectiveness, whereas knowledge transfer did not show a significant direct effect. However, both knowledge sharing and knowledge transfer were found to have a positive effect on organizational learning, which, in turn, significantly affected policy effectiveness and mediated the relationship between the knowledge variables and policy effectiveness. These findings confirm that policy effectiveness is not only determined by the availability or transfer of knowledge, but is highly dependent on the organization’s ability to manage learning collectively. This study provides theoretical contributions to the Knowledge-Based View and practical implications for strengthening learning-based governance in private universities.

Keywords

Knowledge sharing, knowledge transfer, organizational learning, policy effectiveness, private universities, PLS-SEM



Full Text: PDF



References


Abdelrahman, G., & Wang, Q. (2023). Learning Data Teaching Strategies via Knowledge Tracing. Knowledge-Based Systems, 269. https://doi.org/10.1016/j.knosys.2023.110511

Balasubramanian, N., Ye, Y., & Xu, M. (2022). Substituting Human Decision-Making With Machine Learning: Implications for Organizational Learning. Academy of Management Review, 47(3), 448–465. https://doi.org/10.5465/amr.2019.0470

Basit, A., Samdani, H., & Kamal, N. (2024). Knowledge Entrepreneurship in Higher Education Institutions: A Perspective of Knowledge Sharing and Entrepreneurial Leadership in Pakistani HEIs. Foresight, 26(6), 1001–1029. https://doi.org/10.1108/FS-09-2023-0192

Bektas, S. (2025). Comment on: “A Generalized Weighted Total Least Squares-Based, Iterative Solution to the Estimation of 3D Similarity Transformation Parameters” by Wang et al. (2023). Measurement: Journal of the International Measurement Confederation, 244. https://doi.org/10.1016/j.measurement.2024.116521

Bonetti, C., Rossi, F., & Caricati, L. (2023). Ingroup Identification, Hope and System Justification: Testing Hypothesis from Social Identity Model of System Attitudes (SIMSA) in a Sample of LGBTQIA+ Individuals. Current Psychology, 42(9), 7397–7402. https://doi.org/10.1007/s12144-021-02062-2

Chan, Y. E., Krishnamurthy, R., Mann, J., & Sabherwal, R. (2023). Knowledge Sharing, Knowledge Seeking, and Emotions: A Longitudinal Study of Hospital Restructuring Decision Making. Knowledge and Process Management, 30(2), 148–162. https://doi.org/10.1002/kpm.1734

Compagnucci, L., & Spigarelli, F. (2024). Improving Knowledge Transfer and Innovation Services: A Roadmap for Knowledge Transfer Offices. Journal of Innovation and Knowledge, 9(4). https://doi.org/10.1016/j.jik.2024.100577

Damm Scheuer, J. (2024). Kjell Arne Røviks A Translation Theory of Knowledge Transfer – Learning Across Organizational Borders. Samfundslederskab i Skandinavien, 39(3), 72–81. https://doi.org/10.22439/sis.v39i3.7238

Del Río Fernández, J., Gomáriz Castro, S., Olivé i Duran, J., & Mànuel Làzaro, A. (2022). Knowledge Transfer in Higher Education Institutions Focused on Entrepreneurial Activities of Electronic Instrumentation. Knowledge, 2(4), 587–617. https://doi.org/10.3390/knowledge2040035

Dorton, S. L., Harper, S. B., Maryeski, L. R., & Asiala, L. K. E. (2022). Crowdsourced Knowledge in Organizational Decision Making. Knowledge, 2(1), 26–40. https://doi.org/10.3390/knowledge2010002

Eikelenboom, M., & van Marrewijk, A. (2024). Tied Islands: The Role of Organizational Members in Knowledge Transfer Across Strategic Projects. International Journal of Project Management, 42(3). https://doi.org/10.1016/j.ijproman.2024.102590

El-Sharkawy, S. A., Nafea, M. S., & Hassan, E. E.-D. H. (2023). HRM and Organizational Learning in Knowledge Economy: Investigating the Impact of Happiness at Work (HAW) on Organizational Learning Capability (OLC). Future Business Journal, 9(1). https://doi.org/10.1186/s43093-023-00188-2

Fedi, L., Corruble, P., & Lavissière, A. (2025). Global Strategic Alliances in Container Liner Shipping: Knowledge Sharing and Decision-Making Through Contractual Governance Structures. Maritime Policy and Management. https://doi.org/10.1080/03088839.2025.2491821

Gonzalez, R. V. D. (2022). Innovative Performance of Project Teams: The Role of Organizational Structure and Knowledge-Based Dynamic Capability. Journal of Knowledge Management, 26(5), 1164–1186. https://doi.org/10.1108/JKM-03-2021-0259

Hao, L., Ahmad, S., Chang, H. L., & Umar, M. (2021). Knowledge Spill-Over and Institutional Quality Role in Controlling Dutch Disease: A Case of BRICS Countries. Resources Policy, 72. https://doi.org/10.1016/j.resourpol.2021.102114

Hariharan, A. N., & Biswas, A. (2021). A Temporal Review of Global Recognition of India’s Knowledge-Based Industry Through an Institutional Viewpoint. Regional Science Policy and Practice, 13(3), 759–776. https://doi.org/10.1111/rsp3.12310

Herman, N. L., & Gigliotti, R. A. (2025). Examining the Relationship Between Knowledge Sharing and Leadership Learning Among Staff in Higher Education Institutions. Journal of Higher Education Policy and Leadership Studies, 6(2), 48–66. https://doi.org/10.61882/johepal.6.2.48

Hussein, A. A., Hassan, W. J., Kareem Kadhim, H. A., & Hussein, A. M. (2025). Knowledge Sharing and Decision-Making Effectiveness in Higher Education: Empirical Evidence from a University. Academic Journal of Interdisciplinary Studies, 14(1), 334. https://doi.org/10.36941/ajis-2025-0022

Jiang, J., Zhao, Y., & Feng, J. (2022). University–Industry Technology Transfer: Empirical Findings from Chinese Industrial Firms. Sustainability, 14(15). https://doi.org/10.3390/su14159582

Johnson, D. A. L., Borgogna, N. C., Ingram, P. B., Warlick, C., Spencer, S. D., Mims, C. E., Bunnell, K. L., & Nielsen, J. A. (2024). The Scrupulosity Obsessions and Compulsions Scale: A Measurement of Scrupulosity Within an OCD Framework. Journal of Obsessive-Compulsive and Related Disorders, 43. https://doi.org/10.1016/j.jocrd.2024.100918

Kampoowale, I. (2025). Linking Big Data Analytics Capabilities to Organizational Learning Through Knowledge Management and Data-Driven Decision-Making. TQM Journal. https://doi.org/10.1108/TQM-08-2024-0282

Kleine, M., Heite, J., & Huber, L. R. (2022). Subsidized R&D Collaboration: The Causal Effect of Innovation Vouchers on Innovation Outcomes. Research Policy, 51(6). https://doi.org/10.1016/j.respol.2022.104515

Kowshik, S. T. H., Chew, E. Y. T., & Lee, S. W. H. (2025). Knowledge Transfer as a Dynamic Capability: A Meta-Analysis of Its Impact on Organizational Outcomes in International Contexts. Knowledge Management Research and Practice. https://doi.org/10.1080/14778238.2025.2519291

Le, P. B., & Tuyen, N. T. (2025). Fostering Organizational Learning Capability Through Leadership Practices and Knowledge Sharing: The Moderating Role of Knowledge-Centered Culture. Journal of Knowledge Management, 29(6), 2066–2083. https://doi.org/10.1108/JKM-07-2024-0865

Liu, Y., Khan, A. J., Iqbal, J., Hameed, W. U., & Ahmed, T. (2023). Strategic Management of Natural Resources Through Human, Technological, and Institutional Resources: Sustainable Curing the Resource Curse. Resources Policy, 86. https://doi.org/10.1016/j.resourpol.2023.104233

Matsuo, M. (2025). Transformational Leadership and Team Communities of Practice: Overcoming Knowledge Sharing Barriers. Journal of Knowledge Management, 29(11), 59–82. https://doi.org/10.1108/JKM-10-2024-1187

Ngoc-Tan, N. (2023). Knowledge Management in Higher Education in Vietnam: Insights from Higher Education Leaders—An Exploratory Study. Journal of Information and Knowledge Management, 22(3). https://doi.org/10.1142/S0219649223500351

Nielsen, J. A. (2025). Media Review: The Art of Knowledge Translation—Røvik, Kjell Arne, A Translation Theory of Knowledge Transfer: Learning Across Organizational Borders. Organization Studies. https://doi.org/10.1177/01708406251362929

Obodo, S. C., Toher, D., & White, P. (2023). The Just-About-Right Pilot Sample Size to Control the Error Margin. International Journal of Statistics and Probability, 12(3), 1. https://doi.org/10.5539/ijsp.v12n3p1

Ohlsson, J. (2023). Knowledge Transfer as Transformative Dialogue: A Pedagogical View on Learning and Meta-Knowledge Transfer in a Leadership Development Program. Journal of Organizational Change Management, 36(8), 117–128. https://doi.org/10.1108/JOCM-03-2023-0100

Plümer, S. (2024). When Does Policy Learning Lead to Policy Change? Exploring the Causal Chain from Learning to Change. International Review of Public Policy, 6(2). https://doi.org/10.4000/12vzw

Pradana, P. W., & Supahar. (2025). Assessment Instrument of Graph Representations on Sound Wave Topic: Development and Measurement Implementation. Knowledge Management and E-Learning, 17(2), 352–371. https://doi.org/10.34105/j.kmel.2025.17.016

Puisa, R., Montewka, J., & Krata, P. (2023). A Framework Estimating the Minimum Sample Size and Margin of Error for Maritime Quantitative Risk Analysis. Reliability Engineering and System Safety, 235. https://doi.org/10.1016/j.ress.2023.109221

Raykov, T., & Marcoulides, G. A. (2023). Evaluating the Discrepancy Between Scale Reliability and Cronbach’s Coefficient Alpha Using Latent Variable Modeling. Measurement, 21(1), 29–37. https://doi.org/10.1080/15366367.2022.2031485

Rezaei, M., Pironti, M., & Quaglia, R. (2025). AI in Knowledge Sharing: Which Ethical Challenges Are Raised in Decision-Making Processes for Organisations? Management Decision, 63(10), 3369–3388. https://doi.org/10.1108/MD-10-2023-2023

Russ, M. (2021). The Individual and the Organizational Model of Quantum Decision-Making and Learning: An Introduction and the Application of the Quadruple Loop Learning. Merits, 1(1), 34–46. https://doi.org/10.3390/merits1010005

Salmerón-Gómez, R., García-García, C. B., & García-Pérez, J. (2025). A Redefined Variance Inflation Factor: Overcoming the Limitations of the Variance Inflation Factor. Computational Economics, 65(1), 337–363. https://doi.org/10.1007/s10614-024-10575-8

Şanli, D. (2022). Testing the Armey Curve Hypothesis in Turkey: Evidence from the Provincial Data. Bulletin of Economic Theory and Analysis, 7(2), 425–443. https://doi.org/10.25229/beta.1206552

Sathe, V., Enrione, A., & Finley, D. (2022). Avoiding the Best Practices Trap in Family Business Succession. Organizational Dynamics, 51(3). https://doi.org/10.1016/j.orgdyn.2021.100876

Shaw, D. E., Lin, P. J. M., & Natarajan, D. P. (2025). Navigating Statistical Inference: Addressing Enduring Misconceptions in Social Science Hypothesis Testing. International Journal of Social Sciences, Language and Linguistics, 5(4), 6–9. https://doi.org/10.55640/ijssll-05-04-02

Tomei, P. A., De Campos Serra, B. P., & Mello, S. F. (2021). Differences in the Use of 5- or 7-Point Likert Scale: An Application in Food Safety Culture. Organizational Cultures, 21(2), 1–17. https://doi.org/10.18848/2327-8013/CGP/v21i02/1-17

van de Maat, R., Lataster, J., & Verboon, P. (2024). Minimum Required Sample Size for Modelling Daily Cyclic Patterns in Ecological Momentary Assessment Data. Methodology, 20(4), 265–282. https://doi.org/10.5964/meth.11399

Van Ryzin, G. G. (2025). Coproduction as a Causal Process. Policy Studies Journal. https://doi.org/10.1111/psj.70053

Wang, X. J., Murphy, B., Breen-Lyles, M., & Fox, J. (2021). Response to Oliviero et al.’s Publication: “Impact of COVID-19 Lockdown on Symptoms in Patients With Functional Gastrointestinal Disorders: Relationship With Anxiety and Perceived Stress.” Neurogastroenterology and Motility, 33(11). https://doi.org/10.1111/nmo.14207

Woulfin, S. L., & Spitzer, N. (2024). The Evolution of Coaching as a Policy Instrument: How a District Engages in Organizational Learning. Educational Policy, 38(6), 1386–1417. https://doi.org/10.1177/08959048231201788

Yoon, H., Scopelliti, I., & Morewedge, C. K. (2021). Decision Making Can Be Improved Through Observational Learning. Organizational Behavior and Human Decision Processes, 162, 155–188. https://doi.org/10.1016/j.obhdp.2020.10.011

Zhou, S. (2023). Organizational Learning, Knowledge Management Capability and Organizational Innovation Performance: Basis for Learning Organizational Framework. International Journal of Research Studies in Management, 11(6). https://doi.org/10.5861/ijrsm.2023.1073


Dimensions, PlumX, and Google Scholar Metrics

10.33650/al-tanzim.v10i1.12398


Refbacks

  • There are currently no refbacks.


Copyright (c) 2026 Suarni Norawati, Akmal Andri Yantama, Chandra Kusuma, Siti Syahsudarmi

Creative Commons License
 
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Al-Tanzim : Jurnal Manajemen Pendidikan Islam
Published by Lembaga Penerbitan, Penelitian, dan Pengabdian kepada Masyarakat (LP3M) of Nurul Jadid University, Paiton, Probolinggo, East Java, Indonesia.