DISKRIPSI HUBUNGAN KEPRIBADIAN, EMOSI DAN PERILAKU ‘ORIENTASI SERVICE’ GURU DI ERA INDUSTRI 4.0
AbstractThe purpose of this study was to find out how the Personality Profile (Big Five), Emotional Intelligence (EI) and 'Orientation Service' Behavior (Organizational Citizenship Behavior, OCB) were high school teachers in Pasuruan Regency. This study is a descriptive-quantitative study. Data obtained from 175 respondents with cluster method, random random. The results showed that the respondents had a relatively young age (average under 40 years), with the proportion of men and women almost the same, and having a Big Five quite high (with Mean, 107, 76), Emotional Intelligence that was quite High (with Mean, 81.74) and also High OCB (with Mean, 71.39). These results are expected to have an impact on positive personality and Emotional intelligence will have a fairly good effect on organizational life and service-oriented behavior where it is all expected in educational institutions. This profile provides a preliminary description that teachers in Pasuruan Regency have readiness to welcome the changes needed for success in the era of 4.0 |
Keywords
Full Text:
References
Ahdiyana, M. (2004). Dimensi Organizational Citizenshp Behavior Dalam Kinerja Organisasi, Efiisensi, (Online), X (10) : 1-10.
Alwi, M. (2003). Pengaruh Type Kepemimpinan dan Budaya Organisasi terhadap Motivasi Karyawan, Studi kasus lembaga pendidikan SLTP/SMU di Kabupaten pasuruan, Tesis, Tidak diterbitkan, Malang, PPs, Unibraw.
Bakar, A. (2011). Hubungan Antara Kecerdasan Spiritual, Kecerdasan Emosional, Motivasi Berprestasi Dan Budaya Organisasi Dengan Kinerja Guru Kimia Sma Se-Malang Raya, Disertasi, Tidak diterbitkan, PPs, UM.
Bighami, M. Kazem, Heshmat Khalife Soltani, Mitra Panahi, Farshid Abdi. (2013). The Relationship Between Emotional Intelligence And Organizational Citizenship Behavior, Testing The Mediating Effect Of Job Satisfaction, Organizational Behavior Studies, Quarterly.
Blau, P. (1964). Exchange and Power in Social Life. New York, Wiley.
Bolino, M.C., Turnley, W.H., Dan Bloodgood, J.M. (2002). Citizenship Behavior and the Creation of Social Capital in Organization. Academy of Management Journal, Vol. 7 (4): 502 – 522.
Colquitt, J.A. (2001). On the Dimensionality of Organizational Justice: A Construct Validation of A Measure. Journal of Applied Psychology, 86: 386 - 400.
Feist. J & Feist. J.G. (2008). Theories of Personality, Edisi 5, Terjemahan, Yudi Santoso, Yogyakarta, Pustaka Pelajar.
Gibson, J. L., Ivancevich, J. M., & Donelly Jr, J. H. (1992). Organisasi: Perilaku, Struktur, Proses. Edisi 5. Jilid 1, Terjemahan Eli Tanya. 1992. Jakarta: Erlangga.
Gilchrist, Alasdair. (2016). Industry 4.0 : The Industrial Internet of Things. English: Apress
Goleman, D. (2003). Working with Emotional Intelligence, Jakarta, Gramedia.
Hofstede, G., & McCrae, R.R. (2004). Personality and culture revisited: Linking traits and dimensions of culture. Cross-Cultural Research, 38(1), 52-88.
Hofstede, G.H. (1991). Cultures and organizations: Software of the mind. New York: McGraw-Hill.
Irianto, D. (2017). Industry 4.0; The Challenges of Tomorrow. Disampaikan pada Seminar Nasional Teknik Industri, Batu-Malang.
Jahangir, N., Akbar, M., And Haq, M. (2004). Organizational Citizenship Behaviors: Its Nature and Antecedents, Brac University Journal, I (2), 75-85.
John, O. P., Donahue, E. M., & Kentle, R. L. (1991). The Big Five Inventory--Versions 4a and 54. Berkeley, CA: University of California, Berkeley, Institute of Personality and Social Research.
Matthews, G., Roberts, R.D. and Zeidner, M. (2004). Seven myths about emotional intelligence , Psychological Inquiry , Vol. 15 No. 3, pp. 179-196.
Mayer, J. D., Salovey, P. (1997). The Intelligence of Emotional Intelligence. Intelligence, 17, 433-442.
Mayer, John D.; Caruso, D R., & Salovey, P. (2000). Emotional Intelligence Meets Traditional Standards for an Intelligence, INTELLIGENCE, by Elsevier Science Inc. 27 (4) : 267-298. Elsevier Science Inc
McClelland, David.C. (1973). Testing for Competence Rather than Intelligence, American Psycologist, 46.
McCrae. R.R and Costa, Jr. P.T. (2008). The five- factor theory of Personality, dalam Pervin, O.P. John, O.P & Robins, R.W (Eds), 2008. Handbook of Personality: Theory and Research, Third Edition, The Guilford Press, New York.
Modasir, Atika & Singh, Tripti. (2008). Relationship of Emotional Intelligence with Transformational Leadership and Organizational Citizenship Behavior, International Journal of Leadership Studies, 4 (1): 3-21.
Moorman, R.H. & G.L. Blakely. (1995). “Individualism-collectivism as an individual difference predictor of organizational citizenship behavior”, dalam Journal of Organizational Behavior. 16, halaman: 127 – 142.
Organ, D. W. (1990). The Motivational Basis of Organizational Citizenship Behavior. Research in Organizational Behavior, 12: 43-72.
Organ, D.W. & Ryan, K. (1995). A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior, Personnel Psychology, 48 (4): 775-800.
Organ, D.W. (1988). OCB: The Good Soldier Syndrome, Lexington Books, Lexington, Ma.
Organ, D.W., Podsakoff, P.M., And Mackenzie, S.B. (2006). Organizational Citizenship Behavior: Its Nature, Antecedents, And Consequences, Sage Publications.
Pervin, L.A, Cervone, D & John, O.P. (2005). Personality Theory And Research. John Wiley & Sons, Inc.
Pervin, L.A, John, O.P, Robins, R.W, Pervin, editor. (2008). Handbook of Personality: Theory and Research, Third Edition, The Guilford Press, New York.
Podsakoff, P.M., Mackenzie, S.B., Paine, J.B., Dan Bachrach, D.G. (2000). Organizational Citizenship Behavior: A Critical Review of Theoretical Empirical Literature And Suggestions For Future Research. Journal of Management, 26 (3): 513-563.
Ramdhani, Neila. (2012). Adaptasi Bahasa Dan Budaya Inventori Big Five, Jurnal Psikologi, 39 (2): 189 – 207.
Robbin, S.P & Judge, Timothy. (2008). Perlaku Organisasi, Jilid 1, Edisi 12, Jakarta, Penerbit Salemba Empat.
Salwa dan Rinandita Wikansari. (2017). Hubungan Kepribadian Big Five Terhadap Pembentukan Organizational Citizenship Behaviour (OCB) Pegawai Pada PT Amarta Karya (Persero) Bekasi, Jurnal Ilmiah Manajemen & Bisnis Vol. 18 No. 2, 164-176.
Sambung dan Iring. (2014). Pengaruh Kepribadian Terhadap Organizational Citizenship Organization Dengan Komitmen Organisasi Sebagai Intervening (Studi Pada Universitas Palangka Raya). Jurnal Manajemen dan Akuntansi, 3 (1): 1-16.
Saptoani, Avianto. (2011). Hubungan Antara Karakter, Kecerdasan Emosional, Soft Skill, Stress Kerja Dan Kepuasan Kerja Dengan Perilaku Kewargaan Organisasi (OCB) Tenaga Pendidik Di Lembaga Pendidikan Tni Angkatan Laut. Disertasi, Tidak diterbitkan, PPs, UM.
Skill di era 4.0. https://www.weforum.org/agenda/2016/01/the-10-skills-you-need-to-thrive-in-the-fourth-industrial-revolution/
Stein, J. Steven, Ph.D, Book, E. Howard, M.D. (2002). Ledakan EQ, 15 Prinsip Dasar Kecerdasan Emotional Meraih Sukses, Bandung, Kaifa..
Widiarini, Annisa Dea. (2018), "Ingat, Ini "Skill" yang Harus Dimiliki di Era Industri 4.0", https://edukasi.kompas.com/read/2018/10/31/10222981/ingat-ini-skill-yang-harus-dimiliki-di-era-industri-40?page=all.
Wong, C. S., K. S. Law, et al. (2005). Development and validation of a forced choice emotional intelligence measure for Chinese respondents in Hong Kong. Asia Pacific Journal of Management 21(4): 535-559.
| 10.33650/al-tanzim.v3i1.519 |
|
Refbacks
- There are currently no refbacks.
Copyright (c) 2019 Muhammad Alwi, Bambang Wahyu Wiyono, Ibrahim Bafadhal, Ali Imron
