Adopting EFQM Excellence Model in Educational Institutions for Long-term Quality Management

DOI: https://doi.org/10.33650/al-tanzim.v8i4.9562

Authors (s)


(1) * Musammil Lateh   (Hatyai University)  
        Thailand
(*) Corresponding Author

Abstract


This research is motivated by creating a sustainable educational environment aligned with a long-term vision. This study aims to analyze the implementation of the EFQM model in building the quality of sustainable education in schools. The method used is a qualitative approach with a case study design, where data is obtained through in-depth interviews, observations, and documentation. Data analysis was carried out using an interactive analysis model, including data reduction, presentation, and verification. The study results indicate that implementing the EFQM model in schools strengthens leadership and strategic alignment, which play an important role in setting a long-term vision and sustainability goals. Efficient resource management ensures cost efficiency and operational sustainability. Regular performance measurement and innovative teaching approaches help create a sustainable educational environment and support the achievement of quality education. These findings are expected to provide insight into how performance measurement and innovation in teaching approaches are important in creating an efficient and quality educational environment.

Keywords

EFQM Model, Leadership, Resource Management, Sustainable Education



Full Text: PDF



References


Alauddin, N., & Yamada, S. (2022). TQM Model Based on Deming Prize for Schools. International Journal of Quality and Service Sciences, 14(4), 635–651. https://doi.org/10.1108/IJQSS-09-2021-0131

Bush-Mecenas, S. (2022). “The Business of Teaching and Learning”: Institutionalizing Equity in Educational Organizations Through Continuous Improvement. American Educational Research Journal, 59(3), 461–499.

Menezes, L. M., Escrig-Tena, A. B., & Bou-Llusar, J. C. (2021). Sustainability and Quality Management: has EFQM fostered a Sustainability Orientation that delivers to stakeholders? International Journal of Operations and Production Management, 42(13), 155–184. https://doi.org/10.1108/IJOPM-10-2021-0634

Ðordevic, A., Klochkov, Y., Arsovski, S., Stefanovic, N., Shamina, L., & Pavlovic, A. (2021). The Impact of Ict Support and the EFQM Criteria on Sustainable Business Excellence in Higher Education Institutions. Sustainability (Switzerland), 13(14), 7523. https://doi.org/10.3390/su13147523

Ezer, F., & Aksüt, S. (2021). Opinions of Graduate Students of Social Studies Education about Qualitative Research Method. International Education Studies, 14(3), 15–32.

Fonseca, L. (2022). The EFQM 2020 model. A Theoretical and Critical Review. Total Quality Management and Business Excellence, 33(9–10), 1011–1038. https://doi.org/10.1080/14783363.2021.1915121

Gianni, M., Kontou, E., Avdikos, I., Kessopoulou, E., & Xanthopoulou, S. (2024). EFQM in Vocational Education – Teacher and Student Perspectives. Quality Education for All, 1(1), 222–239. https://doi.org/10.1108/qea-05-2024-0041

Gilouri, S., & Shafiezadeh, H. (2024). An Analysis of Iran’s Experience in Privatization of Education: A Qualitative Assessment of Non-Governmental Schools’ Status with Emphasis on Indicators of European Foundation for Quality Management Excellence Model. Iranian Journal of Comparative Education, 2021(2), 1178–1191.

Girmanová, L., Šolc, M., Blaško, P., & Petrík, J. (2022). Quality Management System in Education: Application of Quality Management Models in Educational Organization—Case Study from the Slovak Republic. Standards, 2(4), 460–473. https://doi.org/10.3390/standards2040031

Haerizadeh, M., & Vijaya Sunder, M. (2022). Bridging Organizational Performance Gaps Using the EFQM Excellence Model. Quality Management Journal, 29(4), 248–266. https://doi.org/10.1080/10686967.2022.2112926

Houiri, H. H. A., & Qole, M. M. (2021). Measuring Possibility the Implementation of European Foundation for Quality Management A Case Study at the Faculty of Management and Economics. Tanmiyat Al-Rafidain, 40(131), 291–317. https://doi.org/10.33899/tanra.2021.129955.1086

Janssens, L., Kuppens, T., Mulà, I., Staniskiene, E., & Zimmermann, A. B. (2022). Do European Quality Assurance Frameworks Support Integration of Transformative Learning for Sustainable Development in Higher Education? International Journal of Sustainability in Higher Education, 23(8), 148–173. https://doi.org/10.1108/IJSHE-07-2021-0273

Jasti, N. V. K., Venkateswaran, V., Kota, S., & Sangwan, K. S. (2022). A Literature Review on Total Quality Management (Models, Frameworks, and Tools and Techniques) in Higher Education. TQM Journal, 34(5), 1298–1319. https://doi.org/10.1108/TQM-04-2021-0113

Kaplani, G. (2022). A Model of Quality Assurance in Primary Education Management. The Case of Greece. Cogent Business and Management, 9(1), 2016555. https://doi.org/10.1080/23311975.2021.2016555

Khokhlova, E. V., Ivashova, V. A., Malkarova, R. H., Sozaev, A. B., & Shcherbakova, T. N. (2021). Achieving Sustainable University Development Based on the EFQM Model Implementation. In Lecture Notes in Networks and Systems (Vol. 205, pp. 319–327). Springer. https://doi.org/10.1007/978-3-030-73097-0_36

Klein, L. L., Alves, A. C., Abreu, M. F., & Feltrin, T. S. (2022). Lean Management and Sustainable Practices in Higher Education Institutions of Brazil and Portugal: A cross country perspective. Journal of Cleaner Production, 342, 130868. https://doi.org/10.1016/j.jclepro.2022.130868

Koh, G. A., & Askell-Williams, H. (2021). Sustainable School-Improvement in Complex Adaptive Systems: A Scoping Review. Review of Education, 9(1), 281–314. https://doi.org/10.1002/rev3.3246

Köhler, T. (2024). Multilevel Qualitative Research: Insights from Practice. European Management Journal, 42(4), 503–514. https://doi.org/10.1016/j.emj.2024.03.011

Mochizuki, Y., & Vickers, E. (2024). Still ‘the Conscience of Humanity’? UNESCO’s Vision of Education for Peace, Sustainable Development and Global Citizenship. In Compare (Vol. 54, Issue 5, pp. 721–730). Taylor & Francis. https://doi.org/10.1080/03057925.2024.2371259

Alraba’y, E. M. A. G., Daradkah, A. M., & Mahmoud, A. M. A. (2024). A Proposed Vision for Developing Institutional Performance in Arab Universities Appropriating the Standards of The European Foundation for Quality Management (EFQM). Educational Administration: Theory and Practice, 30(5), 8347-8378. https://doi.org/10.53555/kuey.v30i5.3182

Mohd Yusof, M. I., & Ariffin, M. M. (2021). Youth Engagement in the Implementation of The Sustainable Development Goals (SDGS) in Asean Countries. International Journal of Academic Research in Progressive Education and Development, 10(3), 956–974. https://doi.org/10.6007/ijarped/v10-i3/10359

Morsali, J., & Yari Haj Ataloo, J. (2021). Providing a Training Model for Elementary School Assistant Principals Executing EFQM Model in East Azarbijan, Iran based on an Assessment of Educational Needs. Educational Leadership & Administration, 15(3), 53–75.

Para-González, L., Jimenez-Jimenez, D., & Martínez-Lorente, A. R. (2021). The Link Between People and Performance Under the EFQM Excellence Model Umbrella. Total Quality Management & Business Excellence, 32(3–4), 410–430.

Pérez Rave, J. I., Fernández Guerrero, R., & Correa Morales, J. C. (2020). Critical Thinking and Continuous Improvement: A Scientific Text Mining Approach. Total Quality Management and Business Excellence, 33(1–2), 1–27. https://doi.org/10.1080/14783363.2020.1787824

Puebla, M. A., & Alvarez Aros, E. L. (2024). Modelo EFQM y TQM, ¿Es Uno Mejor Que el Otro?... Un Análisis Bibliométrico. Revista Del Centro de Investigación de La Universidad La Salle, 16(61), 289–322. https://doi.org/10.26457/recein.v16i61.3102

Romana, F. A., Gestoso, C. G., & Fernandez, S. G. (2021). LEAN Approach for the Impact Study in the European Foundation for Quality Management Model Score. Business and Management Research, 11(1), 33. https://doi.org/10.5430/bmr.v11n1p33

Seesai, P., Sattayathamrongthian, M., & Haguingan, C. M. C. (2024). Strategizing Sustainable Development Goals (Sdgs) Integration into Rajamangala University of Technology Rattanakosin: An Analytical Approach to Enhancing Institutional Sustainability and Global Responsibility. The EUrASEANs: Journal on Global Socio-Economic Dynamics, 1(44), 253–263. https://doi.org/10.35678/2539-5645.1(44).2024.253-263

Seyed Ali Alavi Nasab, Saeed Sayadi, Masoud Pourkiani, & Sanjar Salajegheh. (2022). A Conceptual Model of Performance Management Using Balanced Scored card Models and European Foundation for Quality Management. Social Determinants of Health, 8(1), 1–11.

Sütőová, A., Teplická, K., & Straka, M. (2022). Application of the EFQM Model in the Education Institution for Driving Improvement of Processes towards Sustainability. Sustainability (Switzerland), 14(13), 7711. https://doi.org/10.3390/su14137711

Williams, H. (2021). The Meaning of “Phenomenology”: Qualitative and Philosophical Phenomenological Research Methods. Qualitative Report, 26(2), 366–385. https://doi.org/10.46743/2160-3715/2021.4587

Zhang, J., Li, H., Xia, B., Skitmore, M., Pu, S., Deng, Q., & Jin, W. (2021). Development of a Market-Oriented EFQM Excellence Model for Analyzing the Implementation of Quality Management in Developing Countries. International Journal of Construction Management, 21(9), 884–909. https://doi.org/10.1080/15623599.2019.1590975


Dimensions, PlumX, and Google Scholar Metrics

10.33650/al-tanzim.v8i4.9562


Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Musammil Lateh

Creative Commons License
 
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Al-Tanzim : Jurnal Manajemen Pendidikan Islam
Published by Lembaga Penerbitan, Penelitian, dan Pengabdian kepada Masyarakat (LP3M) of Nurul Jadid University, Paiton, Probolinggo, East Java, Indonesia.