Stakeholder Engagement and Determination of Priority Strategies in Quality Improvement in Higher Education
AbstractStakeholder management is vital to the project's success because the strategies, plans, methods and processes for stakeholders determine the success of implementing sustainable construction. This study aims to analyze the quality improvement of tertiary institutions in optimizing stakeholder involvement and determining quality improvement priority strategies. The research method used is qualitative, with the NVivo 12 application analysis. This research was conducted at the Pacific University (UNIPAS) Morotai. The study results show that through stakeholder involvement, Pacific University Morotai is committed to developing the potential of Morotai's human resources for the development and progress of the Morotai Island Regency area. As well as the proposed quality improvement priority strategy is also inseparable from the proposed derivative strategy in quality improvement within the Pacific University of Morotai itself. This derivative strategy can be effective, assuming the priority strategy can be implemented effectively. |
Keywords
Full Text:
References
Ach, C., & Firdianti, A. (2021). Peran Kepemimpinan dalam Penjaminan Mutu Perguruan Tinggi Keagamaan Islam Swasta. Tafahus: Jurnal Pengkajian Islam, 1(1), 113–124. https://doi.org/10.58573/tafahus.v1i1.1
Adhi, A. B., & Muslim, F. (2023). Development of Stakeholder Engagement Strategies to Improve Sustainable Construction Implementation Based on Lean Construction Principles in Indonesia. Sustainability, 15(7), 6053. https://doi.org/10.3390/su15076053
Ariyani, R. (2021). Implementasi Total Quality Management (TQM) di Lembaga Pendidikan Tinggi Islam. https://doi.org/10.31219/osf.io/457fz
Bahadorestani, A., Naderpajouh, N., & Sadiq, R. (2020). Planning for Sustainable Stakeholder Engagement Based on The Assessment of Conflicting Interests In Projects. Journal of Cleaner Production, 242, 118402. https://doi.org/10.1016/j.jclepro.2019.118402
Bhat, B. A. (2016). Teachers’ Perception Towards Total Quality Management in Secondary Schools. EDUCARE, 9(1). https://doi.org/10.2121/edu-ijes.v9i1.783.g748
Bischoff, K., Volkmann, C. K., & Audretsch, D. B. (2018). Stakeholder Collaboration in Entrepreneurship Education: An Analysis of The Entrepreneurial Ecosystems of European Higher Educational Institutions. The Journal of Technology Transfer, 43, 20–46. https://doi.org/10.1007/s10961-017-9581-0
Brown, M., Brown, R. S., & Nandedkar, A. (2019). Transformational Leadership Theory and Exploring the Perceptions of Diversity Management in Higher Education. Journal of Higher Education Theory & Practice, 19(7). https://doi.org/10.33423/jhetp.v19i7.2527
Camilleri, M. A. (2021). Evaluating Service Quality and Performance of Higher Education Institutions: A Systematic Review and A Post-Covid-19 Outlook. International Journal of Quality and Service Sciences, 13(2), 268–281. https://doi.org/10.1108/IJQSS-03-2020-0034
Falqueto, J. M. Z., Hoffmann, V. E., Gomes, R. C., & Onoyama Mori, S. S. (2020). Strategic Planning in Higher Education Institutions: What Are The Stakeholders’ Roles in The Process? Higher Education, 79, 1039–1056. https://doi.org/10.1007/s10734-019-00455-8
Ferrero-Ferrero, I., (2018). Stakeholder Engagement in Sustainability Reporting in Higher Education: An Analysis of Key Internal Stakeholders’ Expectations. International Journal of Sustainability in Higher Education, 19(2), 313–336. https://doi.org/10.1108/IJSHE-06-2016-0116
Firdianti, A. (2018). Implementasi Manajemen Berbasis Sekolah dalam Meningkatkan prestasi belajar siswa. Yogyakarta: Gre Publishing.
Fleacă, E., Fleacă, B., & Maiduc, S. (2018). Aligning Strategy with Sustainable Development Goals (SDGs): Process Scoping Diagram for Entrepreneurial Higher Education Institutions (HEIs). Sustainability, 10(4), 1032. https://doi.org/10.3390/su10041032
Haerizadeh, M., & Sunder M, V. (2019). Impacts of Lean Six Sigma on Improving A Higher Education System: a Case Study. International Journal of Quality & Reliability Management, 36(6), 983–998. https://doi.org/10.1108/IJQRM-07-2018-0198
Hickman, L., & Akdere, M. (2017). Stakeholder Theory: Implications For Total Quality Management In Higher Education. 4th International Conference on Lean Six Sigma for Higher Education, May 25–26. https://doi.org/10.5703/1288284316381
Juniarni, C., Mukhtar, M., & Risnita, R. (2020). Manajemen Public Relations dalam Pengembangan Perilaku Organisasi pada Madrasah Aliyah Negeri di Provinsi Jambi (Doctoral dissertation, UIN Sulthan Thaha Saifuddin Jambi).
Kaur, A. (2018). Stakeholder Engagement in Sustainability Accounting and Reporting: A study of Australian local councils. Accounting, Auditing & Accountability Journal. https://doi.org/10.1108/AAAJ-12-2014-1901
Kholili, A. N., & Fajaruddin, S. (2020). Manajemen Strategik Peningkatan Mutu Lembaga Pendidikan Muhammadiyah di Kabupaten Gunungkidul. Jurnal Akuntabilitas Manajemen Pendidikan, 8(1), 53–69. https://doi.org/10.22435/mgmi.v9i2.619
Maskuriy, R., Selamat, A., Ali, K. N., Maresova, P., & Krejcar, O. (2019). Industry 4.0 for the Construction Industry—How Ready Is the Industry? Applied Sciences, 9(14), 2819. https://doi.org/10.3390/app9142819
Medne, A., Lapina, I., & Zeps, A. (2020). Sustainability of A University’s Quality System: Adaptation of the EFQM Excellence Model. International Journal of Quality and Service Sciences. https://doi.org/10.1108/IJQSS-09-2019-0108
Mendoza, J. M. F. (2019). A Methodological Framework for The Implementation of Circular Economy Thinking in Higher Education Institutions: Towards Sustainable Campus Management. Journal of Cleaner Production, 226, 831–844. https://doi.org/10.1016/j.jclepro.2019.04.060
Mendoza, J. M. F., Gallego-Schmid, A., & Azapagic, A. (2019b). Building A Business Case for Implementation of A Circular Economy in Higher Education Institutions. Journal of Cleaner Production, 220, 553–567. https://doi.org/10.1016/j.jclepro.2019.02.045
Mincu, M. (2022). Why is School Leadership Key to Transforming Education? Structural and Cultural Assumptions for Quality Education in Diverse Contexts. Prospects, 52(3-4), 231-242.
Newman, C., Edwards, D., Martek, I., Lai, J., Thwala, W. D., & Rillie, I. (2021). Industry 4.0 Deployment in The Construction Industry: A Bibliometric Literature Review and UK-based Case Study. Smart and Sustainable Built Environment, 10(4), 557–580. https://doi.org/10.1108/SASBE-02-2020-0016
Niedlich, S., Kummer, B., Bauer, M., Rieckmann, M., & Bormann, I. (2020). Cultures of Sustainability Governance in Higher Education Institutions: A Multi‐Case Study of Dimensions And Implications. Higher Education Quarterly, 74(4), 373–390. https://doi.org/10.1111/hequ.12237
Pittman, J., Otts, J. A., Riley, B., & Mulekar, M. S. (2022). Pressure Injury Prevention and Management: A Gap Analysis Using Key Stakeholder Engagement. Journal of Wound, Ostomy and Continence Nursing, 49(5), 416–427. https://doi.org/10.1097/WON.0000000000000906
Pratiwi, A. N. (2019). Evaluasi Strategi Kehumasan dalam Mengelola Reputasi Universitas Jenderal Soedirman sebagai Pusat Pengembangan Sumber Daya Perdesaan Berkelanjutan. Journalism, Public Relation and Media Communication Studies Journal (JPRMEDCOM), 1(1), 1–14. https://doi.org/10.35706/jprmedcom.v1i1.3034
Rahmiati, B. F., Briawan, D., & Madanijah, S. (2018). Studi Kualitatif tentang Faktor dan Strategi Perbaikan Program Suplementasi Besi Ibu Hamil dengan Kasus di Kabupaten Tasikmalaya. Media Gizi Mikro Indonesia, 9(2), 113–122. https://doi.org/10.31227/osf.io/rq6u5
Shayery, A. J., Zayed, N. M., Islam, & Imran, M. A. (2022). The Impact of Internationalization to Improve And Ensure Quality Education: A Case Study of Daffodil International University (Bangladesh). Natsional'nyi Hirnychyi Universytet. Naukovyi Visnyk, (6), 160-169.
Sihite, M., & Saleh, A. (2019). Peran Kepemimpinan dalam Meningkatkan Daya Saing Perguruan Tinggi: Tinjauan Konseptual. Jurnal Ilmu Manajemen METHONOMIX, 2(1), 29–44. http://dx.doi.org/10.21831/jamp.v8i1.31630
Sunder M, V., & Antony, J. (2018). A Conceptual Lean Six Sigma Framework for Quality Excellence in Higher Education Institutions. International Journal of Quality & Reliability Management, 35(4), 857–874. https://doi.org/10.1108/IJQRM-01-2017-0002
Supardi, E. (2018). Total Quality Management (TQM) Dalam Perberdayaan Sumber Daya Manusia. Jurnal Geografi Gea, 6(1). https://doi.org/10.17509/gea.v6i1.1735.g1185
Venturelli, A., Cosma, S., & Leopizzi, R. (2018). Stakeholder Engagement: An Evaluation of European Banks. Corporate Social Responsibility and Environmental Management, 25(4), 690–703. https://doi.org/https://doi.org/10.1002/csr.1486
Walid, A., Sajidan, S., Ramli, M., & Kusumah, R. G. T. (2019). Construction of The Assessment Concept to Measure Students’ High Order Thinking Skills. Journal for the Education of Gifted Young Scientists, 7(2), 237–251. https://doi.org/10.17478/jegys.528180
Yanez, S., Uruburu, A., Moreno, A., & Lumbreras, J. (2019). The Sustainability Report as An Essential Tool for The Holistic And Strategic Vision of Higher Education Institutions. Journal of Cleaner Production, 207, 57–66. https://doi.org/10.1016/j.jclepro.2018.09.171
Yin Robert K. (2018). Case Study Research and Applications Design and Methods Sixth Editions. London: SAGE.
Zengin, Y. (2022). Construction of Proof of the Fundamental Theorem of Calculus using Dynamic Mathematics Software in The Calculus Classroom. Education and Information Technologies, 27(2), 2331–2366. https://doi.org/10.1007/s10639-021-10666-1
| 10.33650/al-tanzim.v7i3.5503 |
|
Refbacks
- There are currently no refbacks.
Copyright (c) 2023 Irawati Sabban, Endang Herawan
