Analysis of Interpersonal Communication Patterns Between Mudir and Ustaz in Boarding School Management: A Case Study in Darul Hadith Palembang

Vicky Chandra, K.A. Bukhori, Henny Yusalia, Indriyani Indriyani, Mohd Hisyamuddin bin Mohd Yussof




Abstract

Islamic boarding schools (pesantren) play a significant role in character education and religious learning in Indonesia. Effective management relies on strong leadership and interpersonal communication between administrators and educators. Communication patterns influence decision-making, conflict resolution, and overall institutional effectiveness. In pesantren, the relationship between mudir (leader) and ustaz (teachers) is crucial for maintaining discipline and achieving educational goals. This study aims to describe the pattern of interpersonal communication between mudir and ustaz in Pondok Pesantren Darul Hadits Palembang and analyse its influence on the management of the pesantren. Using a sequential mixed method, the study started with a quantitative approach to identify communication patterns, followed by qualitative analysis for deepening. Results showed the dominance of open (64%) and assertive (63%) communication patterns, reflecting transparency, assertiveness, and clarity of instructions from the mudir. The communication structure is hierarchical, with mudir as the main authority. The implications of these findings suggest that open and assertive communication patterns, supported by the mulazamah-based education system, strengthen interpersonal relationships and the effectiveness of pesantren management



Keywords

Interpersonal Communication; Mudir; Ustaz; Pesantren; Darul Hadits Palembang

Full Text:

PDF

References

Anam, R. S. (2017). Instrumen penelitian yang valid dan reliabel. Jurnal Edukasi Sebelas April, 1(1), 1–8.

Ansori, A., Hefniy, H., Baharun, H., Agus, A. H., & Zaini, A. W. (2023). Method Of Communications Islamic Educational Institutions In Building Branding Image Symbolic Interaction Studies. Managere: Indonesian Journal of Educational Management, 5(3), 280–293. https://doi.org/10.52627/managere.v5i3.141

Baxter, L. A., & Braithwaite, D. O. (2008). Relational dialectics theory. Engaging Theories in Interpersonal Communication: Multiple Perspectives, 349–361.

Bush, T. (2016). Organisation theory in education: How does it inform school leadership? Journal of Organizational Theory in Education, 1(1), 35–47.

Cao, C. C., & Reimann, M. (2020). Data Triangulation in Consumer Neuroscience: Integrating Functional Neuroimaging With Meta-Analyses, Psychometrics, and Behavioral Data. Frontiers in Psychology, 11, 550204. https://doi.org/10.3389/fpsyg.2020.550204

Castaños-Cervantes, S., & Atristain-Suárez, C. (2024). “I’m OK, You’re OK” Philosophy: Promoting a Culture of Respect, Equity, Justice, and Peace Through Assertiveness—An Introduction. In S. Castaños-Cervantes & C. Atristain-Suárez (Eds.), Assertiveness in the Context of Human Rights, Ethics, and Classical Virtues (pp. 1–28). Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-60962-6_1

Denner, N., Koch, T., Viererbl, B., & Ernst, A. (2025). Feeling connected and informed through informal communication: A quantitative survey on the perceived functions of informal communication in organizations. Journal of Communication Management, 29(1), 71–93. https://doi.org/10.1108/JCOM-06-2024-0085

DeVito, J. A., & DeVito, J. (2019). The interpersonal communication book. Instructor, 1(18), 521–532.

Falah, M. R. F., Baharun, H., Wibowo, A., & Kumala, S. A. (2023). Communication in Pesantren Educational Institutions: The Application of Social Cognitive Theory in Understanding Social Interaction in The Pesantren Environment. Mapendis: Jurnal Manajemen Pendidikan Islam, 1(2).

Fauzan Ahmad Siregar & Lailatul Usriyah. (2021). Peranan Komunikasi Organisasi dalam Manajemen Konflik. Idarah (Jurnal Pendidikan Dan Kependidikan), 5(2), 163–174. https://doi.org/10.47766/idarah.v5i2.147

Ferdinandito, A., & Haryani, T. N. (2021). Gaya Kepemimpinan Servant Leadership dalam Meningkatkan Kualitas Pelayanan Publik. Wacana Publik, 1(1), 190. https://doi.org/10.20961/wp.v1i1.53145

Fisher, C. (2019). Emotions in Organizations. In C. Fisher, Oxford Research Encyclopedia of Business and Management. Oxford University Press. https://doi.org/10.1093/acrefore/9780190224851.013.160

Goffman, E. (2023). The presentation of self in everyday life. In Social theory re-wired (pp. 450–459). Routledge.

Gudykunst, W. B. (2004). Bridging differences: Effective intergroup communication. Sage.

Harmathilda, H., Yuli, Y., Hakim, A. R., & Supriyadi, C. (2024). Transformasi Pendidikan Pesantren Di Era Modern: Antara Tradisi Dan Inovasi. Karimiyah, 4(1), 33–50. https://doi.org/10.59623/karimiyah.v4i1.51

Hastasari, C., Setiawan, B., & Aw, S. (2022). Students’ communication patterns of islamic boarding schools: The case of Students in Muallimin Muhammadiyah Yogyakarta. Heliyon, 8(1), e08824. https://doi.org/10.1016/j.heliyon.2022.e08824

Heifetz, R. A., Linsky, M., & Grashow, A. (2009). The practice of adaptive leadership: Tools and tactics for changing your organization and the world. Harvard Business Press.

Hijriyah, A. L., Putri, A. H., Setiyawan, A., & Badrisya, A. H. (2024). The Social Cognitive Theory by Albert Bandura and its Implementation in Arabic Language Learning. Mantiqu Tayr: Journal of Arabic Language, 4(2), 626–639. https://doi.org/10.25217/mantiqutayr.v4i2.4564

Isbah, M. F. (2020). Pesantren in the Changing Indonesian Context: History and Current Developments. QIJIS (Qudus International Journal of Islamic Studies), 8(1), 65. https://doi.org/10.21043/qijis.v8i1.5629

Islam, M. N., Furuoka, F., & Idris, A. (2020). The impact of trust in leadership on organizational transformation. Global Business and Organizational Excellence, 39(4), 25–34. https://doi.org/10.1002/joe.22001

Jahn, J. L. S., & Black, A. E. (2017). A Model of Communicative and Hierarchical Foundations of High Reliability Organizing in Wildland Firefighting Teams. Management Communication Quarterly, 31(3), 356–379. https://doi.org/10.1177/0893318917691358

Khairunnisa, B. W. (2021). Model Concurrent Transformative dalam Desain Metode Penelitian Campuran: Sebuah Pengenalan. Syntax Idea, 3(9), 2072–2081. https://doi.org/10.46799/syntax-idea.v3i9.1488

Krismona Arsana, I. W. O., & Sujana, I. W. (2021). Pengembangan Lembar Kerja Peserta Didik (Lkpd) Berbasis Project Based Learning Dalam Muatan Materi IPS. Jurnal Imiah Pendidikan Dan Pembelajaran, 5(1), 134. https://doi.org/10.23887/jipp.v5i1.32817

Kurniawan, M. A. (2024). Islam dan Modernitas Menelusuri Hubungan Antara Tradisi dan Inovasi. Al-Akmal: Jurnal Studi Islam, 3(6), 28–42. https://doi.org/10.47902/al-akmal.v3i6.335

Littlejohn, S. W., Foss, K. A., & Oetzel, J. G. (2017). Theories of human communication. 11th Editions. Query Date: 2023-09-22 10: 25, 36.

Martin, A., & Maulida, D. (2022). Strategi Komunikasi Dinas Sosial dalam Usaha Pemberdayaan Masyarakat Berkebutuhan di Kabupaten Nagan Raya. Jurnal Inovasi Penelitian, 3(4), 5689–5694. https://doi.org/10.47492/jip.v3i3.1797

Montgomery, B. M., & Baxter, L. A. (2013). Dialectical Approaches to Studying Personal Relationships (1st Edition). Psychology Press.

Mulyana, A., Vidiati, C., & Danarahmanto, P. A. (2020). Metode Penelitian Kualitatif. Widina Media Utama.

Purba, A. D., Anshori, A., & Haryanti, L. (2024). Menilai Efektivitas Sistem Informasi Manajemen Sekolah (Smis) Dalam Mendukung Administrasi Sekolah Dan Pengambilan Keputusan. Jurnal Perspektif Administrasi Dan Bisnis, 5(2), 9–21. https://doi.org/10.38062/jpab.v5i2.936

Putra Halilintar, M., & Rafiqah, L. (2024). The Role of Leadership in Shaping Social Dynamics within Pesantren Communities. Edu Spectrum: Journal of Multidimensional Education, 1(2), 67–81. https://doi.org/10.70063/eduspectrum.v1i2.37

Rahman, B. (2020). Partisipasi dalam Organisasi Tradisional. Gadjah Mada University Press.

Rawlins, W. (2017). Friendship matters: Communication, dialectics and the life course. Routledge.

Riva’i, A. K. (2020). Interaksi Simbolik Ustadz-Santri (Studi Fenomenologi Pada Pondok Pesantren Dar El Hikmah Pekanbaru). Ensiklopedia of Journal, 2(4), 60–71. https://doi.org/10.33559/eoj.v2i4.507

Robbins, S. P., & Judge, A. T. A. (2019). Organizational Behavior. 18th Editi. New York City, NY.

Safitri, B., & Mujahid, N. S. (2024). Komunikasi Efektif dalam Organisasi. Cendekia Inovatif Dan Berbudaya, 1(3), 309–316. https://doi.org/10.59996/cendib.v1i3.318

Sanusi, Y. A. (2019). Pola Komunikasi Kyai dengan Santri Alumni Pondok Pesantren Miftahul Huda Manonjaya. Prophetica : Scientific and Research Journal of Islamic Communication and Broadcasting, 5(2), 155–168. https://doi.org/10.15575/prophetica.v5i2.2216

Solaja, M., Idowu, E., & James, E. (2016). Exploring the relationship between leadership communication style, personality trait and organizational productivity. Serbian Journal of Management, 11(1), 99–117. https://doi.org/10.5937/sjm11-8480

Sophia, A., Hadiyanto, H., & Andriani, R. (2023). Hubungan Komunikasi Terapeutik Perawat Dengan Kepuasan Pasien Di Ruang Rawat Inap Nyi Ageng Serang Rsud Sekarwangi. Jurnal Kesehatan Tambusai, 4(4), 4588–4597. https://doi.org/10.31004/jkt.v4i4.16962

Sunardi, S., Hasan, Moch. S., Arif, M., Kartiko, A., & Nurulloh, A. (2025). Combining Tradition and Modernity in the Pesantren-Based Madrasah Curriculum. Urwatul Wutsqo: Jurnal Studi Kependidikan Dan Keislaman, 14(1), 71–85. https://doi.org/10.54437/urwatulwutsqo.v14i1.1724

Tusriyanto, Siminto, & Az Zaakiyyah, H. K. (2024). Innovative Strategies to Enhance the Quality of Higher Education Management: Human Resource Development and the Critical Role of Communication. Journal of Contemporary Administration and Management (ADMAN), 2(1), 331–336. https://doi.org/10.61100/adman.v2i1.128

Widhiastuti, H. (2013). The Effectiveness of Communications in Hierarchical Organizational Structure. International Journal of Social Science and Humanity, 185–190. https://doi.org/10.7763/IJSSH.2012.V2.93

Yusnita, N. (2024). The role of Interpersonal Communication and Trust as antecedents of Organizational Citizenship Behavior (OCB). Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 13(2), 408–424. https://doi.org/10.30588/jmp.v13i2.1679




Refbacks

  • There are currently no refbacks.


Copyright (c) 2025 Vicky Chandra, K.A. Bukhori, Henny Yusalia, Indriyani Indriyani

This journal is licensed under a

 Creative Commons Attribution-ShareAlike 4.0 International License

P-ISSN: 2355-567X, E-ISSN: 2460-1063